Absolute Dental Care - Dentists - Dentistry - Carlow
practice overview meet the team practice tour opening hours
general information new patient form request appointment
contact details enquiry form location map

blog

Welcome to Sanjay Hirekodi’s Dental News Blog, Sanjay is the Principal dentist at Absolute Dental Care in Co Carlow, Ireland.
Click here to return to Blog Homepage

Archive for the ‘Practice information’ Category

Medical Card Dentistry -what’s happening?

Sunday, July 25th, 2010

The 2009 budget was particularly severe for state dental care schemes. The PRSI scheme for dental benefits was drastically curtailed, limiting benefits to just one examination a year (even though workers were contributing to the scheme in expectation of dental and optical benefits). Dental Surgeons, including myself, were forced to think of introducing measures into their practices to help patients avail of affordable dental care. My article in Irish Dentist magazine shows the steps we took to help our patients. The budget also stated that the DTSS scheme (Medical Card scheme for dental treatment) would be examined.

On the 26th April 2010 a circular was sent to all dental surgeons participating in the medical card scheme by Patrick Burke of the HSE that effectively took a hatchet to the medical card scheme. It was to take place immediately and no dental surgeon had any prior warning that this would occur at this time. Mr Burke has since stated that all the concerns of Principal Dental Surgeons had been addressed by 2nd April 2010.  It is quite clear from the letter sent to the HSE from the Pricipal Dental Surgeons on 30th April that this is not quite the case. The circular sent out to dental surgeons participating in the scheme stated that patients with Medical Cards could only avail of one examination a year and EMERGENCY TREATMENT ONLY. No more fillings (unless part of emergency care – an then only two are permitted at the most), no more cleanings , no more dentures unless part of emergency care and no more ectensive gum treatments (unless aproved due to ‘exceptional or high risk cases’). The HSE have not defined the term ‘emergency’ so there is little clarity as to what the term constitutes. The move by the HSE was immediately condemned by the media incuding most broadsheets, such as The Times and The Examiner and local papers also (See here and here).  Television coverge also reported on the severity of the cutbacks.More recently, The Mail made more stark reading:

Daily Mail Headlines

Mary Harney has said that the budget for dental care by the HSE is going to be set at the level it was back in 2008 of 63million euro. According to Minister Harney, the HSE funding cannot be increased. This is despite the number of medical cards in circulation rising by 270,000 in the last year due to the recession. There will almost certainly be an over run of this budget. The president of the Irish Dental Association’s Public Dental Surgeons Group, Dr Jane Renehan, estimates that 59.3 million of the 63 million euro budget has already been spent and we are only half way through the year! If Dr Renehan’s assessment is accurate, then the system is close to collapse.

Dental Surgeons who feel that their patients deserve treatment under the medical card scheme due to their patients medical situations must gain approval by the Principal Dental Surgeons. However, there are plenty of examples of worthy patients who have been denied care. The IDA documented these and presented them in a submission to the Joint Committee on Health and Children.

Two dental surgeons, Dr James Turner and Dr Martin Reid took the HSE to court to place an injunction over the HSE’s proposals and won. Both dentists claimed that the HSE has unilaterally varied the terms of their contracts and that this was done with no bi party discussions. A full court hearing is due as soon as possible. Both dentists have a significant proportion of their practices dedicated to treating patients with medical card patients. Many similar practices that used to see 20-30 medical card patients a day are now only seeing 2-3. Consequently practice turnover is down significantly by as much as 80%. Several practices will face hardship this year if the HSE implements come into force and already the amount of dentists being laid off is well into double figures.

It seems inevitable that dental costs for medical card holders will increase unless the court hearing in the autumn allows the scheme to continue in some form at least.

Despite dental practices reducing their fees significantly in the last year or so, Minister Harney continues to say that dentistry in the South is ‘too expensive’ compared to the north. The differences are not as large as they used to be and also in the north several practices are receiving grants for their practices which allows them to offer lower fees.

At Absolute Dental Care we are having to adhere to the circular strictly. Should the conditions of our contract change with the HSE we will keep everyone informed.

How to use your teeth whitening (bleaching) trays.

Wednesday, July 21st, 2010

I know this video was not made by us (my camera man had a day off!). However, it shows you exactly how to use your take home bleaching trays the way we recommend here at Absolute Dental Care. This should supplement the tooth bleaching instruction sheets we give all our patients if they are having teeth whitening done.

A Membership Plan for you!

Wednesday, April 7th, 2010

As you may be aware, the government have removed entitlements to dental benefits under your existing PRSI number. Previous to this you were entitled to free examinations and scales & polishes twice a year and a reduced fee for most dental treatments. This has now gone.

All our patients are important to us and we do not want finances to be a barrier to having a healthy mouth. We would also like to encourage our patients to visit us regularly because maintenance of your dental health is easier (and less expensive!) than treating you when a problem becomes apparent. Also, there have been several reports recently linking poor oral health (especially gum disease) to negative overall health problems like heart disease, diabetes and low birth weight babies.

This is why we have introduced the Absolute Dental Membership Plan. We are proud to be the first practice in Carlow (another first!) to introduce such a benefit to our patients and it will help fill the hole left by the loss of the PRSI scheme.

The Plan works as follows:

For an annual investment of €240 each member receives two examinations and two scale & polish appointments. This compares favourably to €310 if paid for in individual appointments with x-rays. The annual cost can be paid as a lump sum or by monthly direct debit of €22. This monthly amount includes a nominal admin. fee  and world wide accident insurance to protect your smile anywher in the world.  There is a one-off joining fee of €10 when paying by direct debit. The other benfits of being on the plan are as follows:

  • 20% off all dental fees
  • free same day emergency to get you out of pain
  • free prescriptions
  • free x-rays
  • ‘Whitening for life’. Two free tubes of bleach at each hygienist appointment if tooth whitening done at the practice

There is a similar plan for our children patients (up to and including patients of 16 years old). The annual investment is €80. Again this can be paid by direct debit. The plan give two examinations a year (as opposed to €160 a year if paid for individually with x-rays). The other benefits are:

  • 20% off all dental fees including any hygienist visits
  • free fissure seals as required
  • free prescriptions
  • free x-rays
  • free emergency appointments for pain relief.

As you can see, the plans are exceedingly good value as well as good for your dental health. No other practice in Carlow offers this so we are pleased to offer you this service first!

Come on in – the water’s fine!

Sunday, June 28th, 2009

I am regularly surprised when I hear comments from new patients about how much better their experience at the dentist was compared to what it was like years ago or compared to the experiences their friends have had.

Well, I have to say, the world of dentistry has changed so much in the last 10 years alone. We hear stories about how past dentists had ‘just pulled out teeth whether they needed to or not’ or how ‘no anaesthetic was used for the dental procedure’ or ‘I had no choice in what treatment I received’.

These things now are a thing of the past. The times have changed and dentistry has evolved into a service that can be delivered in a caring, pain-free manner.

At our practice, we are never too busy to take care of you properly. Treatment is planned for thoroughly, providing you with all the options you have so you can make an informed choice. We do not rush through treatment and we always make sure you are in full control. In short, you are treated like a member of the family.

But don’t forget, dental technology has also moved on in leaps and bounds, allowing you to have so many more options for treatment and options that give wonderful, natural appearing teeth. At our practice, you will know we are fully computerised. This allows effeciency in appointment scheduling and no double booking problems! We know exactly when you have an appointment and at what time – even if it’s over a year in the future.

Some of the innovations and treatments that have arrived in dental practices for your convenience are:

1/ Pain-free anaesthetic administration

2/ Implants for replacing teeth. These are fixed strongly in your mouth and restore your appearance. Because they   are  ‘rock solid’, there is no worry that your teeth will fall out while eating or talking.

3/ Metal free crowns to give a life like appearance to teeth that need to be crowned – no more metal lines seen at the  gum-line!

4/ Laser dentistry. Available in some practices to remove tooth decay and do soft tissue surgery.

5/ Cosmetic know how. Most practices nowadys know how best to restore your smile to give you absolute confidence in your day to day life. Many of our patients have benefited from modern cosmetic dentistry and this have given them renewed confidence in their lives. They no longer have to hide their teeth with their hands when smiling. They feel more confident at job interviews and social functions. Having wonderful teeth really impacts incredibly on a daily basis and is a sound investment. Of course, you need not put up with the dark colour of teeth you have as there are so many options for tooth whitening or tooth bleaching.

6/ Higher awareness and earlier treatment of gum diseases. We now know how important it is to diagnose gum disease early. This helps you keep your teeth longer, avoid loose teeth and not have smelly breath!

These are only a few ways things have changed. To find out more, give us a call!

Practice Logo Update

Sunday, June 21st, 2009

Please be patient with us while we work on our new practice logo.

We decided that a new logo was required. A new, bolder logo to more accurately reflect what we are all about. This decision was not taken lightly. The practice is evolving fast and we needed a more definitive, imutable logo . Rest assured the logo will represent quality, modernity and the emphasis we place on strong patient relationships.

We have a temporary logo on our website presently and it is evisaged that a new logo will be in place by mid July.

One year on and we’d like to hear from you!

Monday, June 1st, 2009

Well, the practice has been open now for one year and the time has flown very quickly! The practice went from strength to strength over the last year, and for this we are truly thankful to all our patients for entrusting us with the care of themselves and friends and family. We believe this has occurred as we have been guided by our practice mission statement and held true to our practice philosophies of respecting each and every patient and providing a high level of care and service.

We are keen to know how we can improve our service and would like to encourage all our patients to add comments to our blog or  e-mail us with their views on the service be they positive or negative. You may also discuss this with any of the staff at your next visit. All blog entries and e-mails will be answered.

We will be sending out questionnaires to a cross section of our patients in the near future to assess the service provided and we will also be doing some questionnaires for patients attending the practice when they are in for dental appointments.

Although we do not receive many complaints, we actually do encourage patients to do so if they feel they need to. All complaints can be directed to Jane Keogh in the first instance. Your complaint will be aknowlegded within 24 hours. If made in writing, we will respond in likewise manner within two days, but will phone to acknowledge your letter. We will attempt to resolve any complaints within two to three weeks.

What to expect at your first examination appointment.

Saturday, April 18th, 2009

Most dental practices have a standard protocol when seeing patients for the first time in their practices. Whilst there should be a certain standard to expect, it does vary. We have our own protocol for examinations which are aimed in providing patients with the treatment they wish to have, but to also ensure patient safety, make a full diagnosis and construct a treatment plan individualised for the patient. The treatment plan provided is usually printed for the patient with all costs attached and is aimed at fixing dental problems and ensuring long term dental health. The protocol our practice follows is detailed here and we believe it represents a standard of care our patients deserve.

1. Medical History questionnaire

We ask all our new patients to complete a medical questionnaire at the first visit and then verbally check this during the examination. It is important to know all medical details of our patients including all medication taken. Often patients think that some details are irrelevant. However, we often find that those details do have a relevance for dental practice. For instance, someone who has a haitus hernia, may not be able to lie flat in the chair. Or someone with arthritis may not be able to hold a toothbrush well, so will need to have their dental management modified. Common things that modify our treatment are allergies especially to penicillin and medication that is being taken especially those that thin the blood. The medical questionnaire also has questions about social history and dental history – all of which are relevant to dental care.

2. Extra-oral examination

It is common for us to palpate under the chin to feel for lymph nodes as this can be a sign of infections within the mouth. A basic evaluation of the lips and jaw joints are also done. If a more detailed exam of the jaw joints appears necessary then one may be done.

3. Intra oral examination

The first thing we check are your soft tissues (lining of the cheeks, palate, upper and underside of the tongue and lips).  This is important and may be the only time your mouth is screened for oral cancer. Early detection greatly improves survival. Every year 300 people in Ireland are diagnosed with oral cancer and about half die from it.

Teeth are checked next and recorded on our computer software, noting missing teeth, existing fillings, any dental decay, broken fillings, worn teeth. A smile evaluation is often done if someone presents for cosmetic treatment. This is often combined with clinical photography. Whilst examining teeth we often take pictures of the teeth using a special ‘intra-oral’ camera and these are useful to explain problems that exist in the mouth.

We also perform a screen of your gum condition. This is known as your BPE (Basic Periodontal Exam) score and gives us a guide on the most appropriate way to treat your gum condition and optimise your gum health.

4. Special tests

To aid in gaining a full diagnosis special tests are usually employed. The most common special test are dental x-rays. Dental x-rays are vital in helping us spot dental problems that are not obvious from a visual inspection alone. We can see tooth decay but also, fractured roots, dislodged fillings, decay under fillings, tooth ‘resorption’, tooth abscesses, the fit of dental crowns, and bone quality around the roots, to name a few. At our practice, we only utalise digital x-rays, so the results are instantaneous and only expose you to small amounts of radiation (about 1/5 of the radiation compared to standard film based radiography).  X-rays are only taken if clinically indicated to minimise radiation and results are reported on in our clinical notes.

Other special tests might include testing of nerves in the teeth (‘vitality tests’), tests for cracks in teeth, transillumination of teeth to check for cracks or tooth decay and rarely biopsies.

5. Diagnosis and discussion

It is only after all the information previously discussed has been collated that a sound diagnosis of your oral conditions can be made. It may be that more investigations are required that need to be done on anther day and this will be discussed with you. We believe in explaining all the problems to you in plain English and how best to treat your problems as a two-way discussion so that a customised treatment plan can be arrived at.  The skill your dentist should have is choosing what will serve you best in the long term. Doing the treatment, from our point of view, is straightforward. However, choosing the best option for any particular patient is where the real skill lies, as this will determine the long-term success of the treatment. Fundamentally, we will suggest what we feel the best treatment options are, but ultimately, it is the patients right to choose whether they want to proceed with the suggested plan.

6. Treatment plan itemisation

At the end of the examination appointment we will provide you with a printed estimate of the proposed dental treatment so you are fully aware of costs involved.

As you can see, there’s a lot to fit into the new patient examination!

How do you choose your dentist?

Friday, March 27th, 2009

The practice had about 5 new patients today, 8 yesterday and about 40 last month, so were getting used to tracking where our new patients are coming from. I have also had people in the the past ask me how best to find a new dentist.

The most common way to find a good dentist is to ask your friends and family or get a recommendation from a work collegue. These are people you can trust and they will recommend a good dentist to you. This fact is bourne out by our statistics which show that most (about75%) come to see us via word-of-mouth recommendations. I attended a patient this afternoon who said ‘I was recommended to this practice by someone at work. They said you didn’t hurt them!’ Your friends, family and collegues between them will recommend one that is gentle, caring, friendly and empathetic. Most dentists now are gentle and it’s becoming rare to have pain at the dentist.

Because life is very hectic and time is becoming limited, several people are now going on-line to source medical professionals, and this is increasingly becoming the case for dental practices. Our statistics show about 15% find us through our website. Dental practice websites generally will convey their practice philosophy and give a good idea of how you would expect to be treated if you visited the practice. A good website should provide you with all the information you need (eg opening hours, types of patient accepted, location and contact details). However, many also allow you to make enquiries on-line and be able to request an appointment on-line and download forms  from the site. All these features free up valuable time for you if time is difficult to find during the day. One of the aims of our website is to provide our patients with as much information as possible as to how the practice works and what we can do to help maintain and improve oral health.

Other reasons people may choose a certain dental practice is for convenient surgery times or convenient location. Our statistics show about 3% come to us these ways. Anecdotally, we have heard of patients deciding on which practice to choose based on cost of treatment. However, this does not appear to be high on patients’ list when finding a dentist. Other features that some people find important are standards of cleanliness, ability and qualifications of the dentist and standard of equipment. All practices nowadays should have high standards of cleanliness and this should be expected as standard. The qualifications of the dentist will usually dictate the areas of expertise that the dentist has and may dictate cost of treatment to an extent. For example a specialist in Oral Surgery will often charge more for wisdom teeth removal than a general dentist might.

To summarise -  if you are looking for a dentist, the best place to start is with friends, family and collegues.